|As the new product business starts, the Field Application Engineer is the technical arm of sales team, who responsible for coordinating technical requirements of business development opportunities with customers and solving tough design and application challenges for material selection, quality, functionality, and safety standard, etc.
E-Century has a strong FAE/CS team, who is expert in consumer electronics field over 10 years, standby to help with customers' problems and provide technical support. Our team is your trusted solution that we know precisely how to solve all product woes in order to ensure our clients can do business carefree.
A high level of customer satisfaction not only gives us a significant competitive edge over our competitors, but also, above all, makes us ahighly reliable partner.
E-Century provide a high level of customer satisfaction and support after mass production by handling and resolving customer complaints within the time limit;
Preliminary reports are generally given within one working day, and a full report three days after all data are collected.
We believe the high standards and deep commitment to customer service are the reason you choose us, and we are committed to exceed our own standards year after year.